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How 777goya Handles Your Personal Information

When you open an account with 777goya, you share personal information with us — and we take that seriously. This policy explains what we collect, why we collect it, how it is stored, and what rights you hold over it.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYour rights explained clearlyContact us to request changes

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Data We Hold and Why We Hold It

777goya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, mobile number and the payment method details you use — including wallet identifiers for bKash, Nagad and Rocket. We need this to verify your identity, process deposits and withdrawals, and make sure your account stays

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yours. We also log device data such as browser type, operating system and session timestamps. This helps us spot unusual login attempts and keep your account secure across the devices you use. Transaction records tied to bKash, Nagad and Rocket transfers are retained for the period
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required under applicable financial regulations in eligible regions. We do not store your full wallet PIN or bank credentials — payment authentication happens through the wallet or bank's own interface, not ours. Cookies and similar tracking tools collect anonymised usage data so we can improve navigation
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and load times on mobile. You can manage cookie preferences through your browser settings at any time. We do not sell, rent or trade your personal data to outside marketing companies. Sharing with third parties is limited to payment processors, identity verification services, and technical infrastructure
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partners who are contractually bound to handle your data with the same care we apply. Whether and how this policy applies to you depends on your local law and the eligible regions 777goya serves.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete the personal data we hold on your account, you can reach the 777goya privacy team directly through the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Please include your registered mobile number or email address so we can locate your account quickly.

Live Chat Open the chat widget from any page on 777goya. Identify yourself with your registered mobile number and request a privacy review or data query.

Email Support Write to our support address with 'Privacy Request' in the subject line. Include your account email and the specific action you need — access, correction or deletion.

Account Settings Some data updates — like your mobile number and linked payment wallet — can be changed directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We use a combination of technical controls and access policies to keep your information safe. Your account is protected by password authentication and one-time PIN verification sent to your registered mobile number — the same number you use for bKash, Nagad or Rocket wallet confirmations. Data at rest and in transit is encrypted. Our team does not access your payment wallet credentials directly.

Account Security

OTP verification is sent to your registered mobile number on every new device login. This limits access even if your password is compromised.

Cookie Policy

We use session cookies for login continuity and analytics cookies to understand page performance on mobile. You can block non-essential cookies in your browser without losing account access.

Data Retention

We keep account and transaction records for as long as required by applicable regulations in eligible regions. Once the retention period ends, data is deleted or anonymised.

Third-Party Limits

Payment processors handling bKash, Nagad and Rocket transactions receive only the data needed to complete your transfer. No marketing profiling is done with your payment data.

What You Asked About Your Privacy

These are the questions we get most often about data, account privacy and your rights on 777goya. If something is not covered here, reach out through live chat or email and we will give you a direct answer.

We collect your name, mobile number, email address and the wallet identifiers you use for deposits — such as your bKash or Nagad registered number. Device and session data is also logged for security purposes.

No. Payment authentication for bKash, Nagad and Rocket is handled entirely within each wallet's own interface. We receive a transaction confirmation only — never your PIN or login credentials.

Yes. Send a request via email or live chat with 'Data Access Request' in the subject line. Include your registered mobile number so we can locate your account and prepare the relevant records.

Contact our support team and submit a deletion request. We will process it in line with our retention obligations. Some data may be kept for the period required by financial regulations in eligible regions before full deletion.

No. We do not sell or rent your data to outside marketing companies. Sharing is limited to payment processors and technical partners who are bound by strict data-handling agreements with us.

Every new device login triggers an OTP to your registered mobile number. Combined with password protection and encrypted data storage, this keeps your account secure even if someone else knows your password.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 777goya Handles Your Personal Information

Reach Us About Your Privacy

Data Handling, Cookies, Security and Retention

What You Asked About Your Privacy

01 What personal data does 777goya collect when I create an account?

02 Does 777goya store my bKash, Nagad or Rocket PIN or password?

03 Can I request a copy of the data 777goya holds on my account?

04 How do I ask 777goya to delete my personal data?

05 Does 777goya share my data with advertisers or marketing companies?

06 How does 777goya protect my account from unauthorised access?

Privacy Policy

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